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Frequently Asked Questions

Ways to Shop

Do you have a storefront?

Not yet! For now, we’re an online and pop-up-only boutique—catch us on the road at markets and events! You can also shop in person at one of our Painted Tree locations.

  • Cary, NC | Booth H1
  • Crestview Hills, KY | Booth J2
  • Fort Wayne, IN | Booth C9
  • Lincoln, NE | Booth J2
What is the Painted Tree Boutiques?

You can find us at Painted Tree Boutiques, a one-of-a-kind shopping experience featuring small businesses and unique finds all under one roof! Stop by our Painted Tree locations to shop Raising Brave styles in person—because some things are even better when you can see (and feel) them in real life.

Can Raising Brave come to my event?

Yes, please! Whether you’re hosting a market or community event, we’d love to learn more about the opportunity. Send us the details at info@raisingbrave.com, and we’ll see if we can make it happen! 🚐

Giftcards & Promo Codes

Do you offer gift cards?

Heck yes! We’ve got electronic gift cards ready to roll. Once purchased, your gift card will be sent straight to the email provided at checkout—easy, instant, and always a good choice!

How do I use my gift card or store credit?

Your e-gift card or store credit will hit your inbox after checkout—ready to shop when you are!

When you're ready to treat yourself (or your little), add your faves to your cart, head to checkout, and enter your unique code in the “Gift Card or Discount Code” box. Hit Apply, and just like that, you’re all set. Easy, fast, and hassle-free—just how we like it!

How do I use a promo code?

Easy! Just enter your promo code in the discount bar at checkout, hit ‘Apply,’ and watch the magic happen. If the code is valid, your discount will be automatically applied. Just a heads up—only one code can be used per order, and promo codes can’t be applied to past purchases or gift cards. Some exclusions may apply. Happy shopping!

Orders & Shipping

How much and how fast is shipping?

US shipping is $6.99 flat-rate. Once your order is placed, our dedicated team swiftly prepares and ships your order within 1-2 business days. From there, your package will be off to our favorite mail carriers. For more questions, please review our shipping policy.

How do I change something about my order?

We get it—sometimes plans change, and you may need to modify or cancel your order. We're happy to help, but please reach out to us immediately! Our team moves fast, often processing orders within 4-6 hours. Once your order has been packed in the warehouse, we won’t be able to make any changes or cancellations. Act quickly, and we’ll do our best to assist!

Why was my order canceled?

Ugh, we hate when this happens! Sometimes an item sells out before our system can catch up. If that’s the case, we’ll let you know within 24-48 hours and issue a refund ASAP. If you grabbed other items in your order, don’t worry—they’re still on their way! 🚚

What if my order arrived damaged?

Oh no! We’ve got you. If you received a damaged or defective item, email us at info@raisingbrave.com within 7 days of receiving your order. For more details, check out our Return Policy.

Free Shipping

Free Shipping on U.S. Orders Over $75

Family Owned & Operated

Indiana-Based Traveling Boutique

Raising Brave lightning bolt badge Icon symbolizing their high quality products

Quality You Can Trust

Durable, comfy, and mom-approved